Response Centre

“An enquiry represents a business opportunity on a plate, but it requires effort to make the most of that opportunity. Our study revealed that an enquiry takes an average of 5 follow-up calls before the prospect is engaged. Most sales staff give up after 2”

Duncan Wright, Knol

IRS operates a highly effective Inbound Response Centre to manage-through prospect enquiries, whether short- or long-term and whether via phone, web or email.

If it’s generic telephone enquiry handling, fast-start 080 response, short-term campaign boost or website-generated response handling, a medium volume, personal approach is our forte. IRS’s customer-orientated telephone specialists will maximize the opportunity from each call, while providing you with the results measures in the form of customized reporting and analysis.

For further information on how we can help you fill your sales pipeline, please get in touch: +44(0) 1869 321800            enquiries@irsdirect.co.uk